By 2027, more than 50 percent of enterprises will use industry cloud platforms to accelerate their business initiatives. As the rate of adoption continues to expand at a frenetic pace, it’s prompting more business leaders to seek outside expertise on managing their platforms to ensure they’re operating smoothly and efficiently. According to recent data from Foundry’s Cloud Computing Study, 41 percent of owners are actively seeking help for security expertise, 40 percent for better cloud management, and another 38 percent for cost management. With customer experience (CX) being at the heart of the relationship between a business and its customers today, more and more organizations are considering outside help to ensure they’re delivering the highest quality experience. Recent data shows that 86 percent of customers would switch to a competing brand or company if they found out they provided a better CX, meaning you must find solutions to remain competitive.
So, why is all of that important? Well, for one, it demonstrates the need for additional help industry-wide, but it also speaks volumes about what having a support team on your side to handle your vendors, keep your platform stable, and deliver you the solutions necessary can do for the future health and growth of your business. It also shows the profound impact of customer experience on your bottom line. Seeking guidance from industry experts with more than 150 years of combined experience will help you retrieve hours of lost sleep and help you conquer any seemingly insurmountable obstacles you are enduring. If you can relate to this, P2P has the help you need and is equipped with subject matter experts ready to help you reach that next level.
Like many others searching for guidance and ways to grow, a wonderful client of ours, David Nuckols, CEO of NTouchTel in Richmond, Virginia, personally reached out to share his success story and what the P2P solution has meant for his business and, humorously, yet quite literally, his sleep schedule. NTouchTel has benefitted immensely, and he wanted us to share his story, which we’ll delve into below.
Testimonial: P2P Gets You Excited About Growing Your Business
With the quality of service I’ve received from Dave George and the team at P2P, I felt it was my duty to alert others about how much they’ve improved my business and positively altered the quality of my life. I understand that’s quite a strong statement to make, but it’s crucial that I take this opportunity to scream from the rooftops and let others know that what they’ve done for my business can also be done for theirs!
It all began when I met Dave and the technical team at a meeting. I sat down with them for a quick chat and felt an immediate sense of relief. A quick side note — today, I am enjoying 16 solid years of business, but when I first met the team, I didn’t realize how much I needed to learn. Within one day of our discussion, they showed me how excited they get about working on YOUR business and how you can scale to heights once unimaginable. I called my team immediately thereafter and expressed my excitement about what we were going to accomplish together.
I have to say this again, but the technical team gets you excited about growing your business! How often can you say that? They give you the tools necessary to grow and manage it, all while reducing your stress levels. Their technical team is the best of the best and the best of what technicians you hire should be. They care first, they teach second, and the best part? They don’t stress you out! They are solution-oriented — they figure out the issue with your switch, communicate it to you, and, best of all, fix it. Can you say, dream team?
P2P removes the day-to-day stress of managing your switch. You can sleep at night knowing that the technical team has your back. They are always working; I’m not sure if they even sleep! I sometimes find myself asking – are they even real? Of course, they are — the results speak for themselves!
When you team up with P2P, you speak to real people. You aren’t dealing with inefficient ticketing systems, where you become a number and not a person. You talk to real people, which translates to real results. Your bottom line increases, and you and your staff’s stress levels decrease. Because of these stellar results, I recommend the P2P technical team to anyone that wants to focus on growing their business. They are not just vendors but mentors. They pick up the phone or initiate a team meeting just to say, “Hey, how’s it going?” And that they’re doing everything they said they would. Partner with P2P, or any other opportunity Thiago, Dave, and the P2P team comes up with! If you don’t take advantage of what they offer, you’re missing out on a life-changing opportunity.
To whoever reads this, if you’re still not convinced, feel free to personally contact me. Because of P2P, I am now free to take calls! Partner with them, period!
The P2P Difference: Are You Ready to Grow?
Mr. Nuckols’ experience is common when you partner with P2P. If you need training, be it technical, sales, or both, for your teams, having a trusted partner to assist your team with onboarding, back-office operations, project management, or even channel development can significantly benefit your organization. If you answer yes to any of the above, P2P is ready to offer our services. However, don’t take our word for it – we have many others like David Nuckols that are benefiting from their newly-found success. Please reach out to email@example.com or visit our site We Help You Go From Plateau to Peak to learn more.