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Explore the debate surrounding Complex Regional Pain Syndrome Finding a Diagnosis 

Explore the debate surrounding CRPS Diagnosis

Complex regional pain syndrome (CRPS) is a severe chronic pain disorder that creates complications for its sufferers and has been involved in controversy for decades. CRPS (formerly RSD or Causalgia) is a condition in which continuous and excruciating pain that usually spreads to other body parts is experienced. It is not always possible to determine […]

Strategies to Align with Shifting Customer Expectations in the Omnichannel Era

Users talking about the strategies she can align to her Omnichannel Customer Experience Solutions in her business

In addition to grappling with inflation, staffing issues, weather anomalies, and economic flux, providers must also keep up with changing customer expectations post-pandemic in a hungry, saturated market. Upselling to an existing customer is more likely and less expensive than acquiring a new customer, so keeping your existing customers happy is more important than ever. […]

3 Ways Generative AI Gives Your Business Superpowers

3 Ways Generative AI Gives Your Business Superpowers

Every great superhero began with a catalyst—a radioactive spider bite or a carefully engineered serum—something that granted an ordinary person extraordinary abilities.   For modern businesses, that catalyst is generative AI. And while it can’t help you climb walls, lift cars, or fly, generative AI provides three distinct superpowers that can transform your company from the […]

How To Master Business Growth While Wearing Multiple Hats

Management Strategies for businesses in this year

No one knows how the phrase “wearing many hats” came to be, but many business owners have experienced it at one time or another, especially during periods of growth. If you find yourself wearing several different hats and trying to take a few off, this blog is for you.   Strategy 1: Define & Document Your […]

Partnering for Progress: How Simplicity VoIP Thrived with P2P’s Expert Support 

Team Group Checking out the benefits of partnering with P2P Support

At the rate the telecommunications industry is evolving, merely keeping pace isn’t enough—it’s about leading the charge. Simplicity VoIP understands this better than most. Founded in 2012 as a Coredial reseller, Simplicity quickly evolved and expanded its services. However, as the company grew, so did the need for enhanced technical support and expertise.   Enter P2P, […]

Telecom Differentiation 101: Strategies to Set Your Business Apart

Meeting of experts discussing the differentiation in business for Telecom 101

Telecom providers face a common dilemma: in a market flooded with similar offerings, how do you become the standout choice for consumers? The answer lies in differentiation—the art of setting your business apart from the competition. P2P is here to help you do it with five strategies that will help you carve your niche in […]

Your Guide to Successful Channel Development for Improved Profits 

Image about the channel development in the business field by telecom companies

There’s no one-size-fits-all approach when introducing your product or service to the world. Businesses often struggle to find the most effective way to reach their target audience. This is where a well-thought-out channel development strategy comes into play. In this guide, we’ll explain how you can build a strategy that can improve your profits and […]

Leveraging Customer Experience as a Competitive Edge in Telecom

Leveraging The Telecom Customer Experience: Benefits for You

As technology advances, businesses often find a lag between their strategies and the necessary technological upgrades. This delay can lead to a disconnect between what customers expect and what they actually experience. According to a recent report, over 63 percent of customers say most customer experiences fall short of what they know is possible.    The […]

Top Business Technology Trends to Watch This Year

Top Business Technology Trends to Watch This Year

Staying relevant is a yearly challenge. Technology shifts, adapts, and evolves, and your business must, too. But 2024 looks even tougher than the last one for many CEOs. Almost 50 percent believe their companies won’t last another ten years if they keep doing what they’re doing – up from 39 percent in 2023.   They’re looking […]

Types of DDoS Attacks to Look Out for in 2024 and Tips to Avoid Them 

Types of DDoS Attacks to Look Out for in 2024 and Tips to Avoid Them

As the digital landscape continues evolving, so do its threats. Distributed Denial of Service (DDoS) attacks are no exception. Though one of the most “basic” threats, it has tested the limits of web-based giants like Google and Amazon, and it could cost businesses millions if they don’t have the proper protocols in place.   This is […]