Smart Solutions Made Easy to Transform the Way Service Providers Engage, Communicate & Grow

From powerhouse platforms to future-driven AI solutions, our approach ensures sustainable growth by simplifying complexity, optimizing processes, and enhancing customer engagement. Together, we build a path to long-term success.

P2P Labs is the Service Provider’s Secret Weapon

We’ve developed brandable solutions with laser-focused attention to the new demands in the communications sector, especially with regards to the small and mid-sized service provider serving primarily the SMB customer.

P2P Labs is the innovative Platform as a Service provider, fueled with a passion to help Communications Service Providers (CSPs) and Managed Service Providers (MSPs) striving to integrate advanced technologies like GenAI, UC, Contact Center, and Omnichannel Customer Engagement to help their end customers communicate and work better. P2P Labs provides a strategic solution, offering the perfect blend of expert platforms and software development to optimize operations and elevate your service offerings with full-spectrum cutting edge solutions. – Dave George, Co-Founder & CEO

Certified Specialists

Personalized Support

Expert Guidance

Proprietary Solutions

150+ Years Experience

Proprietary Solutions Built for Service Providers – Unlock Innovation with COZMOS, HELIOS, and IRIS

Connect Your Universe with COZMOS
Redefining Unified Communications

HELIOS OmniCX Simplified
Transforming Customer Engagement

Accelerate Growth
Enjoy fast to market and easily scalable expansion improving revenue and reducing churn with new and existing customers.
Enhance Value and Brand
Offer HELIOS as a brandable standalone or complementary service, providing SMBs smarter features and functionality without the complexity of managing multiple solutions.
Built for the Service Provider
Give your customers the tools they need to create exceptional customer experiences, streamline operations, make informed business decisions, and scale.

Ramble On With IRIS
Streamlining Mobile Collaboration

Seamless Experience
Deliver a feature-rich brandable mobile app that enhances your service offering while saving time and development costs.
Effortless Operations
Relax, IRIS handles backend complexities like cloud operations and updates, freeing you to focus on growth and scaling.
Revenue Growth Simplified
Discover new opportunities and margin with flexible sessions or seat-based deployment models. Its fast deployment and premium functionality make IRIS easy to sell, quickly boosting your bottom line.

Make Our Experts Yours
Empower Your Platform

Leverage Innovation
Our experts will help you implement cutting-edge technologies to best serve your specific goals.
Subject Matter Experts
P2P’s team is comprised of seasoned professionals with deep industry knowledge who have helped numerous clients achieve successful business outcomes.
Scale Faster
Gain peace of mind while our team optimizes your tech stack for reliability, compliance, security, and to better scale your business.

See Why Service Providers Choose P2P

"With P2P, I have the confidence that my platform and network are running smoothly and that future requirements, such as added network capacity or new features and functions are being monitored and addressed proactively. Clarity's unique growth strategies are well aligned with P2P's technical and business advisory, and (software) development offerings and I couldn't be happier with our decision to partner with P2P."

"The P2P Team drilled down layer by layer to the core of my voice platform and traced a path toward the entity's future. The folks at The Telecom Company felt at ease and in good hands through multiple transactions, training sessions, and suggestions, thus improving our current state of affairs. My team is looking forward to our next chapter of collaboration."

Resources

CX isn’t Just for Enterprises: How SMBs are Using Omni-Channel to Beat the Big Guys

It’s 10:00 AM on a Tuesday. Your customer, let’s call her Sarah, sends a quick question via Facebook Messenger about an...

Native Billing vs. Bolt-On: Which Is Better for Your MSP’s Profit Margins?

Let’s be honest: billing day is probably the least favorite day of the month for any MSP owner...

Stop Getting Skimmed: Why Your UC Strategy Needs a Billing Platform That Never Takes a Cut

You’ve built something impressive. Your MSP or CSP has carved out a niche, landed recurring revenue...